Are you interested in the insights to how organizations are implementing the foundational integration building blocks that lead to successful communication with their customers?
This story is about how an omnichannel customer experience makes customer engagement across all channels as efficient as engagement with a single channel. Let’s take a detailed look at an architecture blueprint based on research of actual customer solutions, and gain insight into how your integration architecture can map to support your customers’ omnichannel experiences.
Register for this webinar and you’ll gain insights on how your current architecture can map to support your customers experiences, for a detailed look at an architectural blueprint based on successful customer solutions, and receive instruction on how to discuss an omnichannel architecture in detail.
Here’s the official abstract, so join us on 12 Dec 2019 for a detailed look at a blueprint for omnichannel integration architecture:
Agile integration is a broadly scoped discussion around how to use all the services and power contained in your organization’s current architecture. While the topic is interesting in its own right, let’s take a deeper look at a specific solution within the integration context: providing an omnichannel customer experience. Omnichannel is the integration and orchestration of channels to make the experience of customer engagement across all channels as efficient as engagement with 1 channel.
Be sure to register and look forward to seeing you there?