Build competitive advantage with business process automation

Transparency is one of those words that can mean anything or nothing. Within agile development, an objective definition of transparency, according to the Scrum Alliance, is related to respect in communication: understanding technical issues, bringing in different team members for prioritization, communicating clearly when there are project changes, bad news, or new priorities. Transparent communication between business and IT teams creates an environment that is more agile, better grounded in business priorities, and more effective. But the question is … how do you get your business and IT teams together to begin with?

Today’s business environment presents an increasing number of challenges in consistently maintaining an organization’s business processes efficiently. You may be facing challenges to grow your business and stay competitive:

  1. No visibility into the automated systems to understand how, where, and when decisions are being made.
  2. Existing systems which don’t allow you to make changes quickly, yet introducing new products and services requires changing rules and processes.
  3. Lack of consistency in making critical decisions. Sometimes, decisions are left to chance.

Business process management (BPM) provides a way to tackle these challenges by enabling collaboration between business and IT users to bring transparency, agility and consistency to the organization’s workflow.

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