Digital transformation sounds great, doesn’t it? The phrase is used to describe a paradigm where everything is connected—people, systems, applications, data, and devices. Salesforce.com efficiently talks to your ERP system. Everything from point-of-sale devices, to fleet cars and trucks, to remote locations, to medical or manufacturing equipment, and even employees with wearable devices are all connected and serving as intelligent inputs. And, they’re all in sync with your datacenter in real time. Systems of record and systems of engagement seamlessly connect and new business processes can be integrated or changed in days, not months or years. User experience is consistent and IT is able to easily see and control systems to keep them from spinning out of control.
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